Long distance technical support for computers is increasing and is one of the most popular service users currently available. Like every coin has two sides, even this service has a loss. This is seen as an incident of scammers and fraudsters, who can rob users not only their money, but also important data and personal information. Seeing the increase in such fraud, the government now raises that innocent users are not deprived of fake services offered in the name of authenticity. Most experts who pretend to offer long distance computer support will ask for long distance access, which is like giving them the key to your personal and secret data. So, what can be done to stay away from such situations? Here are some tips that can help users in distinguishing scammers from native professionals and thus prevent prey of ignorance.
Tips to avoid fraud when utilizing long distance computer repair services
Don’t believe in random calls from the company: This is the most common tactic used by Scammers to make users an easy target. They will talk about viruses or security threats on PCs. The solution offered will install new software, which large money will be charged in return. If not, long distance access to the computer can cause stolen information and data theft. So, remember that the famous service provider will never call. They only call when you ask for help. So, don’t ever trust unwilling calls, they can be doubted.
A little background search can be very useful: the number of technical supporting companies that exist today. Just staying with anyone must be avoided; Instead someone must search background about reputation, the level of first call resolution, satisfied customers, fraud and online reviews about the company. Customer testimonials are an easy way to consider about activities involved in the company, which has been posted by real users after their true experience.
Double Check before giving permission for remote access: Most computer repair specialists will ask permission to access your PC remotely, especially when the problem requires professional assistance. So, if you give a green signal to any technician, make sure you continue to monitor professional activities on your PC. Be sure to stay in touch with the technician and never convey information about passwords and other sensitive problems under any circumstances. If anytime, you feel suspicious activities, please and cancel a long distance session.
Never get carried away with big discounts: Don’t think that everyone out there is honest, the best to make an online search for the plans offered by technical supporting companies and especially those that seem too good to come true.
Do not cry because of milk spilled: If anywhere, you have become a victim or prey in the hands of fraud technical support, be sure to act quickly to avoid loss or further damage. You can contact local authorities to submit reports or even submit complaints on the Federal Trade Commission (FTC) website. In terms of monetary transactions, don’t forget to tell your bank. Also, you must change all passwords on your PC, especially if you give permission for long distance access.
The best way to stay safe from fraud like that is to use your common sense and remember the tips mentioned above. Also, try to be patient rather than rushing with the decision to save you from becoming a prey of deceptive technical supporting companies.